✦ Serving All of Texas by Video

Your own doctor, anywhere in Texas.

Virtual Care · $49 / month · Cancel anytime

A real doctor-patient relationship by video, phone and text. Board-certified internal medicine for adults in Houston, Dallas–Fort Worth, Austin, San Antonio and everywhere in between.

Membership

One simple plan. $49 a month.

Everything you need from a primary care doctor, from anywhere in Texas. Couples save 10%. No contracts, cancel anytime.

Tier 1 · Virtual Care

$49 / month

Direct access, simplified.

Best for: Healthy adults who want a doctor on call, prescription management, and lab work at a lab near them — without regular in-person visits.

What’s included:

  • Unlimited telehealth visits (video and phone)
  • Direct text and email access to Dr. Patel during business hours
  • Prescription management and refills
  • Lab orders at a lab near you
  • Annual virtual wellness consultation

✦ Founding Member Offer.  Join as one of our first 50 founding members and your $99 enrollment fee is waived.

How It Works

Three simple steps, all from home.

No waiting room and no drive. Just a doctor who knows you.

01 / Step 1

Reach Out

Contact us online or call 817-668-3472 to join Virtual Care.

02 / Step 2

Meet Dr. D. Patel by Video

Your first visit is a thorough review of your health history, medications and goals.

03 / Step 3

Get Care When You Need It

Text, call or schedule a video visit, usually same day or next day. Labs are done at a lab near you.

Your Physician

Meet Dr. D. Patel.

Dr. D. Patel, MD, board-certified internal medicine physician

Dr. D. Patel is a board-certified internal medicine physician with over nine years of hospital-based clinical experience.

He completed his internal medicine residency at The Brooklyn Hospital Center and cares for adults with everything from routine preventive needs to complex chronic conditions.

As a Virtual Care member, you see him every time, not a rotating cast of clinicians. He speaks English, Hindi and Gujarati.

One doctor. Every visit. No call centers.

What We Treat

What virtual care can and can’t do.

Most everyday primary care can happen by video. Some problems still need hands-on care, and we will tell you honestly when that is the case.

When an in-person exam is needed, you can see Dr. D. Patel at our Colleyville office, or we will help you find a trusted clinician near you.

Virtual care works well for:

  • Common illnesses like colds, sinus infections, UTIs and rashes
  • High blood pressure, diabetes, cholesterol and thyroid care
  • Medication reviews, refills and dose adjustments
  • Lab result reviews and preventive care planning
  • Questions you would rather ask your own doctor

You’ll need an in-person visit for:

  • Problems that need a hands-on exam, like significant abdominal pain or joint injuries
  • Imaging, procedures or in-office testing
  • Some medications that require an in-person visit
  • Emergencies: call 911 or go to the nearest emergency room

If you’re not sure, schedule a free 15-minute discovery call and we’ll figure it out together.

Statewide

Serving all of Texas.

Virtual Care is available to adults anywhere in Texas. You need to be physically located in Texas at the time of each visit.

Houston · Dallas · Fort Worth · Austin · San Antonio · El Paso · Corpus Christi · Lubbock · Amarillo · Waco · Tyler · and everywhere in between

FAQ & Legal

Frequently asked questions.

Texas Legal Disclaimer

Empathy Membership is a Direct Primary Care medical home agreement and is not insurance. It is not regulated by the Texas Department of Insurance. The membership does not provide coverage for hospitalization, emergency care, specialist care, or services not explicitly listed in your membership agreement. Members are strongly encouraged to maintain health insurance — including high-deductible plans — to cover emergency services, specialty care, and hospitalization. Please review the full Membership Agreement for complete terms and conditions.

Do I need to live near Colleyville?

No. Virtual Care members can live anywhere in Texas.

Can I get bloodwork done near me?

Yes. We send your lab order to a lab near you, and Dr. D. Patel reviews every result with you.

Can you prescribe medications by video?

Many common medications can be prescribed after a video visit. Some medications, including certain controlled substances, require an in-person visit.

What if I am traveling outside Texas?

Virtual visits are available while you are physically in Texas. If you are out of state, please seek local care for urgent problems.

Is Virtual Care health insurance?

No. Membership covers your primary care relationship with Dr. D. Patel. We recommend keeping insurance for hospital stays, specialists and emergencies.

Can I cancel?

Yes. Membership is month to month, and you can cancel anytime.

✦ Virtual Care · $49 / month

Ready for a doctor who knows you?

Unlimited video visits and direct access to Dr. D. Patel, wherever you live in Texas.